Terms and Conditions
All guests making a reservation accept the terms and conditions laid out below.
Reservations/Deposits
- A deposit is required at the time of booking. We accept all major credit cards and cheques.
- Single occupancy of a twin or double room is subject to availability. Rates available upon request.
- Children under the age of 3 are free of charge.
- Children aged 3-15 years sharing adults' accommodation are half price.
- With the exception of guide dogs the hotel does not accept pets.
- We will endeavour to accommodate any special dietary requirements. Please advise us at least two days prior to arrival.
Amendments/Cancellation Policy
- Should circumstances arise beyond our control we reserve the right to offer an alternative choice of accommodation
- The hotel reserves the right to change the tariff at any time.
- Please note that all deposits are non refundable.
- Cancellation period required, of a reservation 14 days prior to arrival or full amount may be charged.
Arrivals/Departures
- Accommodation is available from 2pm on the day of arrival, however should you wish to arrive prior to
this time facilities are available to store your luggage.
- We kindly request that you vacate your room by 10am on the morning of departure; however facilities are available to store your luggage.
Personal Property
- The hotel is not liable for guests' vehicles and their contents. Cars are parked in the car park at the owners' risk.
- The hotel accepts no responsibility for loss or damage to personal possessions. All items are left at the owners' risk;
however secure safe keeping facilities are available at reception.
Other
- All children under the age of 16 are not permitted to use the swimming pool without adult supervision.
- Unaccompanied use of the pool facilities is at your own risk.
- No under 16's are permitted to use the sauna.
- Errors and omissions excepted
Directions to the Headland Hotel
- As you enter Torquay, head towards the Sea Front
- Once at the Sea Front, turn left onto Torbay Road (Sea on your right-hand side)
- Follow until second mini roundabout (Clock Tower), then turn right following the road around the Harbour
- Continue up the hill past The Imperial Hotel & Living Coasts Attraction
- Turn second right at The Devonshire Hotel
- Take first right fork onto Daddyhole Road
- We are the last hotel on the left.